+33 (0)4 50 74 16 08
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Avoriaz Holidays

Frequently Asked Questions

We have the answers

• Where is the agency located? The agency is located at 92, rue du Douchka, Résidence Elinka, 74110 Avoriaz.

• Are bed sheets included in our rental? Bed sheets are included in all our rentals, along with other benefits depending on the category.

• What does the cleaning kit included in all rentals contain? Sample of dishwashing and multi-purpose liquid, 6 dishwasher tablets, 1 sponge, 1 cleaning cloth, 1 trash bag, 1 roll of toilet paper.

• What time can we pick up the keys to our rental? Starting from 5:00 PM, proceed directly to our agency to pick up your keys and other services (lift passes, ski equipment, and ski lessons).

• I will be arriving late, how can I retrieve my keys? Our agency is open continuously from 8:00 AM to 10:00 PM on Saturdays. In case of late arrival, contact us and we will leave your keys at the open 24/7 station reception.

• What is the Privilege Card? This card, specially designed for you, offers exclusive experiences and benefits with our partners during your stay in Avoriaz 1800. Discover your advantages.

In case of emergency, who should I contact? A number is available only in case of major emergency related to the apartment: +33 (0)4 50 74 01 55

• Is there Wi-Fi in our rental? This information is noted in the equipment list of your property. The Wi-Fi code is provided on your arrival sheet.

• Is there a ski locker in our rental? This information is noted in the equipment list of your property. You can filter your results by checking the "Ski locker" option in the search criteria.

• Where is the residence located? Discover the residences of Avoriaz and their locations.


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